Batch 9
Strategic Operations and Supply Chain Analytics with AI
- Become Eligible for IIML Executive Alumni Status
- Three-day Immersion at IIML Campus
- 100% Live-online sessions by IIM Lucknow Faculty
- AI-powered Operations & Supply chain insights
Early Enrolment Benefit: Invalid liquid data
Enrol before Invalid liquid data to get Invalid liquid data, enrolment benefit. Take the first step towards growth, today.
Invalid liquid data
What is the Strategic Operations and Supply Chain Analytics with AI Programme?
The Strategic Operations and Supply Chain Analytics with AI programme is designed for professionals looking to strengthen their expertise in operations management, supply chain strategy, analytics, and AI-driven decision-making. The curriculum equips participants with the knowledge to optimise business processes, improve operational efficiency, and lead digital transformation initiatives across complex supply chains.
Participants gain exposure to both foundational and emerging concepts, including operations strategy, supply chain management, analytics, project management, digital transformation, Agentic AI, Big Data in Supply Chains, Digital Twins, predictive analytics, and hands-on learning through case studies and a capstone project.
The programme commences on September 18, 2026, with a programme fee of INR 2,30,000 + GST and an application fee of INR 2,500 + GST. It is designed to help working professionals build future-ready capabilities in strategic operations and AI-enabled supply chain management while learning in a structured executive education format.
Operations and Supply Chain Industry Trends Driving Demand for AI Skills
23%
2/3
What Are the Key Highlights of the Strategic Operations and Supply Chain Analytics with AI Programme?
Leverage AI to solve complex operations and supply chain challenges
Learn from immersive live online sessions, without taking a career break
Become industry-ready and learn from real-world business applications, industry case studies and tools
Gain a global outlook with insights from IIM Lucknow faculty
Apply programme learnings in a hands-on capstone project based on a real-world business case
Receive a certificate of completion from one of India's top B-Schools
Experience a three-day on-campus immersion at the IIM Lucknow campus
Note:
The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes.
Accommodation will be available for participants on a single occupancy basis at the IIM Lucknow campus or a nearby hotel, subject to the availability of rooms at the IIM Lucknow campus.
Who Should Enrol in the Strategic Operations and Supply Chain Analytics with AI Programme?
Operations & Supply Chain Leaders
Senior leaders responsible for enterprise-wide operations and supply chain strategy, looking to strengthen decision-making and lead transformation using analytics.
Operations, Supply Chain & Logistics Managers
Professionals overseeing day-to-day operations and logistics, seeking to improve efficiency, optimise performance using analytics, and accelerate their transition into strategic leadership roles.
Procurement, Sourcing & Logistics Specialists
Professionals managing sourcing, procurement, and logistics, aiming to use data-driven strategies to improve cost, resilience, and performance.
Consulting, Analytics, Engineering & Cross-Functional Professionals
Professionals working closely with operations and supply chain data across consulting, analytics, engineering, and cross-functional roles, looking to build core operations strategy and supply chain analytics expertise.
What Will You Learn in the Strategic Operations and Supply Chain Analytics with AI Programme?
MODULE 1: Foundation to Operations Management
Introduction to Operations Management & Operations Strategy
Service Strategy and Design of Service Systems
Capacity & Process Analysis
Demand Forecasting
Sales & Operations Planning
Measures and Dimensions of Quality & TQM
Six Sigma and Statistical Process Control
MODULE 2: Analytical Tool and Techniques
Statistics for Managers: Basics of Normal Distribution
Linear Regression
Formulation – Optimization Problems in OSCM
Introduction to Linear Optimization
MODULE 3: Supply Chain Management & Strategies
Supply Chain Fundamentals & Facility Location Implications
Inventory Management: Policies and Models
Supply Chain Design & Network Strategy
Logistics and Global Transportation
Strategies Strategic Sourcing and SC Coordination
MODULE 4: Digital and AI-Driven Supply Chain Transformation
SC Digital Transformation and Use Cases of SC Digital Twins
Supplier Negotiation and Coordination with Smart Contracts
AI for Demand Forecasting & Predictive Analytics
AI for Optimization and Prescriptive analytics in Supply Chains
MODULE 5: Project Management: Concepts & Tools
Project Planning, Organization & WBS
Project Scheduling – CPM & PERT
Project Resources & Risk Management
MODULE 6: Advanced Operations & Supply Chain Analytics
Theory of Constraints| Hands-on Software
SC Network Design and Analytics (Harvard case)
Sustainable Logistics | Hands-on Software
Simulating Global Supply Chains (with AI briefings)
End-to-End Supply Chain Risk Management
Supply Chain Performance Measurement and Incentive Alignment
MODULE 7: Agentic AI & Big Data in Supply Chains
Leveraging Big Data for SC Optimization
AI for Operations Automation & workflow Design
Agentic AI use cases in Operations and Supply Chain Management
Gen AI & Applications in Operations and Supply Chain Management
MODULE 8: Retail and E-Commerce Operations
Retail & E-Commerce Operations - Brick and Mortar Retail
Retail & E-Commerce Operations - Online Retail
Platform Business Models
Last-mile Delivery optimization (live industry cases)
Note:
Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the participant profile & programme hours.
The programme curriculum includes individual assignments, simulations, group projects & presentations to apply and demonstrate classroom learnings.
The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes.
The primary mode of learning for this programme is via live online sessions with faculty members. Post session video recordings may or may not be made available, at the discretion of faculty members. Emeritus or the institute does not guarantee availability of any session recordings.
Campus immersion will take place at the IIML Lucknow campus.
Which Tools and Technologies Will You Learn?
Open AI GPT model
Claude LLM Model
Google Colab
SPSS/MS Excel
Glide
Kaggle
Notion AI
Prophet
Zapier
Note:
All product and company names mentioned in this material are trademarks or registered trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them.
Please note that the fee does not cover any payments required for certifications offered by the tools or tool subscriptions.
The tools listed are indicative in nature and may be updated or changed from one cohort to another based on programme requirements and evolving industry practices.
Real-World Case Studies
Bossard AG: Enabling Industry 4.0 Logistics, Worldwide by Klaus Meyer and Alexandra Han (Ivey Publishing)
This case explains the conversion of the trading and logistics industries, and the challenges arising from that conversion. Participants will learn how technology changes associated with Industry 4.0 (Industrial Internet of Things) are changing sourcing and operations; and how to develop a business model for integrated logistics solutions.
Digitization of an Industrial Giant: GE Takes on Industrial Analytics by J. Stewart Black and Anne-Marie Carrick (INSEAD)
This case describes General Electric's transformation journey from being an industrial manufacturer to becoming an industrial analytics giant. The participants will learn salient aspects of software capability development and opportunities related to big data and optimisation analytics
AmazonFresh: Rekindling the Online Grocery Market by Rory McDonald, Clayton M. Christensen, Robin Yang and Ty Hollingsworth (Harvard Business School)
Fresh grocery market has been a logistical challenge for most online retailers. The case explains the ambitious attempt by Amazon to enter this space in the US. From basic business models to operational challenges including last mile delivery, participants will gain insights on some key aspects of eCommerce supply chains.
Innovation at Uber: The Launch of Express POOL by Chiara Farronato, Alan MacCormack and Sarah Mehta (Harvard Business School)
Experimentation lies at the heart of design in platform companies. This case helps recreate a typical service design decision in Uber. In this journey, participants get an industry perspective on problem definition, hypothesis generation, experiment design, and data analysis used to arrive at the decision.
What Skills Will You Gain from This Programme?
Develop an in-depth understanding of operations, processes and how they align with the company's business strategy
Learn how analytics helps transform the operations and supply chain practices of a company
Explore how to make organisations more agile and responsive using the tools and techniques of advanced project management
Understand the aspects of product and service quality, and the tools to analyse and improve quality
Use Six Sigma and Lean techniques for improved output and increased efficiency in the process management
Design innovative supply chain strategies for delivering value through advanced logistics and inventory analytics
Who Are the Faculty and Programme Directors?
PROF. RAKESH V
Associate Prof, Operations Management, Indian Institute of Management Lucknow
Dr Rakesh V's research mostly involves mathematical modelling of problems
in Supply Chain Management. His interests are in topics like retail and e-commerce
operations, wareho...
PROF. YASH DAULTANI
Associate Prof, Operations Management, Indian Institute of Management Lucknow
Dr. Yash Daultani has recently designed and developed the course titled
‘Supply Chain Analytics and Simulation' at IIM Lucknow. He consults and
publishes in the areas of opera...
Note: Programme Directors might change due to unavoidable circumstances, and revised details will be provided closer to the programme start date.
What Certificate Will You Receive Upon Completion?
Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional). Participants are expected to have 75% & above attendance. The cumulative overall percentage of marks should be 50% and above. Those participants who do not meet these criteria will receive a certificate of participation from IIM Lucknow. No certificate shall be awarded if the attendance is less than 40%.
We encourage you to attend all the live sessions and make the best out of these interactive learning experiences.
Note:
The certificate shown above is for illustration purposes only and may not be an exact prototype of the actual certificate.
IIM Lucknow reserves the right to change the certificate and specifications at any time without notice.
Become Eligible for IIM Lucknow Executive Alumni Status
Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional). The benefits include:
Executive Alumni status of the Indian Institute of Management Lucknow
Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office
Lifelong access to a network of distinguished IIM Lucknow Executive Alumni
Access to the IIM Lucknow Campus Library (on-site access)
10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)
10% group discount on the fee for reference of participants (minimum group of five)
Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.
Programme Reviews: How Participants Rate Their Learning Experience
Participants consistently describe the programme as a practical and enriching learning experience that combines strategic operations management, supply chain analytics, and AI-powered decision-making with real-world business applications. They value the curriculum’s balanced approach to operations strategy, supply chain management, digital transformation, and analytics, along with opportunities to apply these concepts through case studies, hands-on exercises, and project-based learning.
Many learners highlight the expertise of the faculty, the relevance of the content to evolving industry needs, and the benefits of learning alongside professionals from diverse sectors. Overall, participants view this operations and supply chain management programme as a valuable investment for building future-ready capabilities, strengthening analytical and decision-making skills, and gaining practical insights that can be applied across complex business and supply chain environments.
Participant Testimonials: Real Experiences from Programme Alumni
Who Has Participated in This Programme?
Work Experience
Top Industries
Internet / Ecommerce
IT & Services
Logistics
Manufacturing
Others*
*Others include Agriculture, Consumer Electronics, Healthcare, and Retail, amongst others.
Top Functions
Operations
Purchasing
Consulting
Manufacturing/ Production
Others*
*Others include Customer Service, Engineering, and General Management, amongst others.
Past participants of Emeritus work at
Note: All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Emeritus Career Services
15 Recorded sessions and resources in the following categories:
(Please note: These sessions are not live):
Resume & Cover Letter
Navigating Job Search
Interview Preparation
LinkedIn Profile Optimisation
Please Note:
IIM Lucknow or Emeritus do NOT promise or guarantee a job or progression in your current job. Career Services is only offered as a service that empowers you to manage your career proactively. The Career Services mentioned here are offered by Emeritus. IIM Lucknow is NOT involved in any way and makes no commitments regarding the Career Services mentioned here.
What Is the Learning Experience Like?
Join a global community of 300,000+ professionals across 200 countries who have advanced their careers with Emeritus. In a recent survey, 9 out of 10 learners said their expectations were met or exceeded.
From day one, you’ll get access to carefully designed course material, live interactions, and a structured cohort-based journey that keeps you on track. Our approach blends flexibility with accountability—so you don’t just start, you finish strong.
And you’re never on your own. A dedicated program support team is available 7 days a week to guide you with platform queries, technical support, or any learning-related questions—so you can focus on what really matters: your growth.
A dedicated programme support team is available 7 days a week to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.
What Are the Programme Fee and Payment Options?
Below EMI plans are available for the Programme Fee: INR 2,50,000 + GST
Programme Fee | Maximum Loan Amount | Tenure (months) | EMI |
|---|---|---|---|
INR 2,30,000 + GST | INR 2,57,830 | 48 | ₹ 7,864 |
Note:
The above EMI's are indicative. The EMI's offered by each of the loan providers might vary from the above figures, depending upon tenure and loan amount to be disbursed.
Other EMI tenures available (Months):
Propelld: 6/12/18/24/30/36/42/48
Frequently Asked Questions About the Strategic Operations and Supply Chain Analytics with AI Programme
What is the Strategic Operations and Supply Chain Analytics with AI programme by IIM Lucknow?
The Strategic Operations and Supply Chain Analytics with AI programme by IIM Lucknow is designed for professionals who want to build expertise in operations management, supply chain management, supply chain analytics, and AI-powered decision-making. The curriculum combines strategic concepts with practical applications, helping participants navigate digital transformation and improve operational performance across industries.
What is the eligibility criteria for this operations and supply chain management programme?
The programme is open to graduates or diploma holders with a minimum of one year of work experience. Candidates should have secured at least 50% marks in their Graduation, Diploma, or Postgraduate studies and should be currently employed.
Who should enrol in this supply chain management and operations analytics course?
This programme is ideal for professionals in operations, supply chain, logistics, procurement, consulting, manufacturing, engineering, analytics, and related functions. It is also suitable for managers and business leaders seeking a supply chain management certification or an operations management course to enhance strategic and analytical capabilities.
What will I learn in the Strategic Operations and Supply Chain Analytics with AI programme?
The curriculum covers operations strategy, supply chain management, inventory planning, quality management, logistics, project management, supply chain analytics, predictive analytics, digital transformation, Agentic AI, Big Data in Supply Chains, Digital Twins, and AI applications in operations. Participants also learn through case studies, practical tools, and a capstone project.
Is the programme delivered online, and does it include campus immersion?
The programme is delivered through live online sessions led by experienced IIM Lucknow faculty and includes a 3-day campus immersion, providing opportunities for academic engagement and peer networking.
What is the programme fee for the Strategic Operations and Supply Chain Analytics with AI programme?
The programme fee is INR 2,30,000 + GST. In addition, applicants are required to pay an application fee of INR 2,500 + GST at the time of applying.
Are financing or instalment options available?
Yes. Flexible payment and financing options are available, enabling eligible participants to pay the programme fee in instalments, subject to the applicable terms and conditions.
How does AI enhance operations and supply chain management?
AI enables organisations to improve demand forecasting, inventory optimisation, production planning, logistics, and operational decision-making. This programme explores how Agentic AI, analytics, and digital technologies can be applied to build more resilient, efficient, and data-driven supply chains.
What career benefits can professionals expect from this programme?
The programme helps participants strengthen capabilities in strategic operations management, supply chain analytics, operations analytics, and digital transformation. It is valuable for professionals seeking leadership roles or career growth in operations, logistics, manufacturing, procurement, consulting, and supply chain management.
Why choose IIM Lucknow's Strategic Operations and Supply Chain Analytics with AI programme?
The programme combines academic rigour with practical business applications and covers in-demand topics such as AI in operations, supply chain analytics, digital transformation, Big Data, and Digital Twins. With learning from IIM Lucknow faculty, real-world case studies, hands-on tools, and a capstone project, it offers a comprehensive executive learning experience for professionals preparing for the future of operations and supply chain management.
Early registrations are encouraged. Seats fill up quickly!
Flexible payment options available.
Starts On