Batch 8
Chief Operating Officer (COO) Programme
Lead Operational Excellence to Build Business Efficiency
- Live online lectures with top IIM Lucknow faculty along with a capstone project and case studies
- Network & collaborate with like-minded CXOs during the 3-day campus immersion
- Lifelong access to a network of distinguished IIM Lucknow Executive Alumni
- Industry-recognised certification from one of India's top B-schools
The programme learning will pause for holidays during Christmas & New Year (24 Dec 2025 – 1 Jan 2026)
Round Application Deadline
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About the IIM Lucknow Chief Operating Officer Programme
Businesses across geographies and industries realise the need to continuously adapt, evolve, and transform their operations to drive resilience for disruption and business growth. In this context, the role of the Chief Operating Officer (COO) has thus evolved into being a major strategic partner accountable for leading the operational transformation initiatives to achieve greater customer centricity amidst accelerated changes in demand, technology, and data. To position a business for greater profitability, a trailblazing COO must recalibrate strategic priorities, embrace new ways, and focus on cost control and efficiency.
With the Chief Operating Officer (COO) Programme from IIM Lucknow, become a leader who confidently achieves operational efficiency by navigating through complex organisational challenges, driving innovation, optimising resources, and fostering collaboration across teams. This 10-month programme offers immersive live online learning and will help participants to gain expertise in modern concepts such as engineering and IT/ digital operations management, digital transformation, change management, and design thinking for operational innovation, amongst other cutting-edge modules designed to help you become a more collaborative and successful leader.
Key Takeaways of the IIM Lucknow COO Programme
Build a contemporary understanding of both digital and engineering operations management
Enhance your leadership capabilities to drive value chain innovation and bottom-line results
Achieve beyond functional optimisation to e strengthen cross-disciplinary integration and collaboration
Transform operations into a business driver with strong financial and business analytics skills
Gain competitive advantage by accelerating the adoption of new-age technologies
Lead high-performing teams with a customer-centric approach to boost operational efficiency
Programme Highlights
Key features of the IIM Lucknow COO Programme
Live Online Lectures with top IIM Lucknow Faculty
IIM Lucknow Executive Alumni Status
3-day immersion at the IIM Lucknow Campus
Practitioners’ Insights from top industry leaders
Capstone Project guided by IIM Lucknow Faculty
Networking Opportunities with CXO Peers
Unique modules on operations strategy, strategic leadership and supply chain
Note:
The programme highlights presented above are approximate, and subject to change depending on the availability and expertise of the teaching faculty, as well as the program's desired outcomes.
*The primary mode of learning for this programme is via live online sessions with faculty members. Post session video recordings will be made available, at the discretion of faculty members.
Who Can Benefit from the IIM Lucknow COO Programme
The Chief Operating Officer programme is best suited for:
Senior professionals and Business Leaders who wish to advance their strategic and functional knowledge in operational excellence and transition to a COO role.
New and evolving COOs looking to drive greater business efficiency and impact with contemporary, best-in-class experiential understanding of both digital and engineering operations.
Eligibilty:
Any Graduate (10+2+3) / Diploma holder (10+2+3) / Postgraduate with a minimumof 10 years of work experience as on the Programme Start Date i.e., December 30, 2025.
The candidate should have a minimum of 50% marks in their Graduation / Diploma/ Postgraduate.
The candidate should be currently working while filling out the application. IIML will do screening and selection based on profile.
Meet the Faculty
Professor, Operations Management
Dr Suresh K Jakhar is currently holding the responsibility of Chairman, OM Area. At IIM Lucknow, he is teaching programmes such as Revenue Management and Dynamic Pricing, Game...
Associate Professor, Strategic Management
Before joining IIM Lucknow, he was a faculty at IIM Udaipur. His research interests include strategic alliances, social entrepreneurship, and innovation. His work has been con...
Note:
Programme Directors might change due to unavoidable circumstances, and revised details will be shared closer to the programme start date.
Industry Expert sessions could be scheduled in a different time zone, depending on speaker availability.
Recordings from live sessions will be available to the participants till two weeks (approx. 14 days) after the live session is conducted, only at the discretion of the Programme Directors/ Faculty. All faculty may not permit it.
Chief Operating Officer Programme Modules
Strategy and Operations Strategy
Make or Buy, Outsourcing Strategy
Design for Marketing Innovation
Competing by Combining Service Design with Data, Analytics, and Operations Efficiency
Platform Business Models
Understanding Financial Statement
Cost Accounting and Budgeting
Strategic Finance
Financial Modelling and Corporate Valuation
Value Creation through Corporate Restructuring
Understanding Self and Others
Unleashing the Leadership Potential
Power and Politics
Conflict and Negotiation Management
Leadership and Emotional Intelligence
Motivating People in the Global Environment
Strategic Analysis: Core Concepts
Process of Strategic Management, External Analysis
Strategic Analysis and Case Discussion
Leveraging Diversification for Managing Performance
M & A
Corporate Governance and Sustainability concern
Importance of Business Communication and Negotiations
Corporate & Crisis Communications
Role of Information and Technology in Supply Chains
Supply Chain Digital Transformation
Industry 4.0 Applications in Supply Chains - AI, ML, Blockchain, IoT etc.
The Future of Supply Networks
Advances in Supply Chain Management
Supply Chain Strategy
Key Performance Drivers
Assessing the Financial Impact of Supply Chain Inventory Management
Designing Supply Chain Contracts
Supply Chain Network Design
Game Theory For Strategic Thinking
Introduction to Dynamic Pricing
The Success of Dynamic Pricing in Various Industries
Pricing Analytics to Exploit Market Opportunities
Auctions in Supply Chain
Online Advertisement Auctions of Google & Facebook
Guidelines about Group Formations
Concept Note Submission
Review & Feedback
Note:
The in-campus modules are subject to the conditions/ unavoidable circumstances that prevail at the given point in time. In case the current situation maintains the status quo, suitable alternatives to replace the in-campus modules will be made available via live online sessions.
Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the participant profile & programme hours.
*The primary mode of learning for this programme is via live online sessions with faculty members. The session recordings may be made available on the LMS portal in a non-downloadable format for a limited period subject to the condition of faculty discretion regarding the allowance of recordings of their classes..
The programme curriculum includes individual assignments, simulations, group projects & presentations to apply and demonstrate classroom learnings.
Capstone Project
The capstone project will be industry-specific and will explore contemporary business world issues. The topics will investigate the scope, impact and limitations of incorporating new technological advancements such as blockchains, 3D printing and artificial intelligence in conventional operational practices. The project is primarily an exercise that seeks to answer some of the pressing questions/ address curiosity from participants.
The IIM Lucknow Advantage
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Programme Certification by IIM Lucknow
Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional).
The cumulative overall percentage of marks should be 50% and above. Those participants who do not meet these criteria will receive a certificate of participation from IIM Lucknow. No certificate shall be awarded if the attendance is less than 40%.
We encourage you to attend all the live sessions and make the best out of these interactive learning experiences. Post-session video recordings will be made available, at the discretion of faculty member.
Note:
The certificate shown above is for illustrative purposes only and may not be an exact prototype of the actual certificate.
IIM Lucknow reserves the right to change the certificate and specifications without notice.
Emeritus or the institute does not guarantee availability of any session recordings.
Past Participants Testimonials
Past Participant Profiles
Work Experience
Top Industries
Banking & Finance
Healthcare
IT Services
Manufacturing
Others*
*Others includes Consultancy, FMCG, Infrastructure, Retail, and Telecommunications, amongst others.
Top Functions
General Management
Marketing & Sales
Operations
Technology Management
Finance
..amongst others.
IIM Lucknow Executive Alumni Benefits
Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional).
The benefits include:
Executive Alumni Status of the Indian Institute of Management Lucknow
Receipt of all IIM Lucknow programme brochures and newsletters along with details of souvenirs available with MDP Office
Lifelong access to a network of distinguished IIM Lucknow Executive Alumni
Access to the IIM Lucknow Campus Library (on-site access)
10% discount in fee for any additional programme (Open programme, Online) at IIM Lucknow (Lucknow and Noida campus)
10% group discount on the fee for reference of participants (minimum group of five)
Note: The Executive Alumni benefits are subject to the discretion of IIM Lucknow.
Pay Later - Finance Options
Programme Fee | Maximum Loan Amount Available | Tenure (months) | EMI |
|---|---|---|---|
INR 5,95,000 + GST | INR 6,66,995 | 48 | INR 20,345 |
Note:
The above EMI's are indicative. The EMI's offered by each of the loan providers might vary from the above figures, depending upon tenure and loan amount to be disbursed.
Other EMI tenures available (Months):
Propelld: 6/12/18/24/30/36/42/48
Frequently Asked Questions
The IIM Lucknow Chief Operating Officer Programme, a premier COO certification programme, is designed for Graduates (10+2+3)/ Diploma Holders (10+2+3)/ Post Graduates with a minimum 10 years of work experience as on the programme start date. Candidate should have scored minimum 50% of marks in Graduation/ Diploma/ Post Graduation and should be currently working.
This COO course is best suited for senior professionals and business leaders who wish to advance their strategic and functional knowledge in operational excellence and transition to a COO role. It is also designed for new and evolving COOs looking to drive greater business efficiency and impact with contemporary, best-in-class experiential understanding of both digital and engineering operations.
The curriculum of the Chief Operating Officer Programme by IIM Lucknow covers essential topics such as engineering and IT/ digital operations management, digital transformation, change management, and design thinking for operational innovation, amongst other cutting-edge modules. It includes live online sessions, real-world case studies, a 3-day campus immersion, and sessions by industry experts, providing comprehensive training to enhance your operational leadership skills.
This programme includes live online sessions conducted by IIM Lucknow faculty, providing interactive and engaging learning experiences. Additionally, there’ll be three-day campus immersion in which the participants will get a chance to interact with like-minded peers and CXOs.
The total fee for the IIM Lucknow Chief Operating Officer Programme is INR 5,95,000 + GST.
Yes, flexible payment options are available, including installment plans to help manage the fee payment for this IIML COO Certification programme. Detailed information about these options can be obtained from the programme advisors.
The role of Chief Operating Officer has evolved into being a major strategic partner accountable for leading the operational transformation initiatives to achieve greater customer centricity amidst accelerated changes in demand, technology, and data. To position a business for greater profitability, a trailblazing COO must recalibrate strategic priorities, embrace new ways, and focus on cost control and efficiency
This IIM COO programme stands out due to its comprehensive curriculum that equips new and aspiring COOs with operational and leadership skills. It is taught by renowned IIM Lucknow faculty and industry experts, offering both theoretical and practical insights. The inclusion of a 3-days campus immersion further enhances the learning experience.
Upon successful completion of the programme, with a minimum 75% attendance and satisfactory academic performance, participants will be awarded a certificate of completion and will be eligible to receive IIM Lucknow’s Executive Alumni Status (optional). The cumulative overall percentage of marks should be 50% and above. Those participants who do not meet these criteria will receive a certificate of participation from IIM Lucknow. No certificate shall be awarded if the attendance is less than 40%. We encourage you to attend all the live sessions and make the best out of these interactive learning experiences.
The IIML COO programme includes a 3-day campus immersion wherein participants can collaborate and network with like-minded peers and CXOs. The programme's delivery is live online during which the participants can interact with peers from their cohorts.
Upon completion of the programme, participants will need to register with a one-time registration fee of INR 10,000 + GST to receive the prestigious IIM Lucknow Executive Alumni Status (optional).
Early registrations are encouraged. Seats fill up quickly!
Flexible payment options available.
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